BCHVAL3-AP Invoice Processor Getting Error When Trying To Cancel Or Validate Invoice
(Doc ID 3014134.1)
Last updated on AUGUST 07, 2024
Applies to:
Oracle Fusion Payables Cloud Service - Version 11.13.23.10.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.23.10.0 version, Invoice Transactions
When Tried to cancel invoice user is getting the error
ERROR
-----------------------
The process Invoice Cancellation failed because of an error. Contact your help desk. Diagnostic information for the error has been collected in process XXXX453.
ORA-20001: An error occurred: If Cancel Invoice then make control amount 0
Details: Contact your help desk
ORA-06512: at Fusion.APP-Exception, line XX
ORA-06512 at Fusion.AP_Cancel_PKG, line XXXX
ORA-06512 at Fusion.AP_Cancel_PKG, line XXXX
ORA-06512: at line 1
Changes
Receipt matched invoice is Imported with 3 item lines having 3 different receipts and tax is calculated.
During import, receipt information is not shared, 1 summary is created for tax calculated
During tax re-calculation applied to column is populated and these are being shared with same summary causing error during summarization.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |