Daily Extract File Was Not Generated
(Doc ID 3014669.1)
Last updated on APRIL 15, 2024
Applies to:
Oracle Fusion Cloud Field Service - Version 24.A.10 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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Daily extract files were not generated for 30th of March, 2024.
EXPECTED BEHAVIOR
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DE files should have been generated and be available.
STEPS
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The issue can be reproduced at will with the following steps:
1. Issue the API request https://<instance_name>.fs.ocs.oraclecloud.com/rest/ofscCore/v1/folders/dailyExtract/folders/2024-03-30/files
2. API response doesn't contain any files/folders available for download.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, customer cannot import Daily Extract files to their BI/other systems - information about operations on that day are missing.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |