Server Error, Contact the System Administrator Referencing This Error Code <Company Shortname>-<Unique Error Code> When a User Attempts to Open a Record Assigned to Them
(Doc ID 3014939.1)
Last updated on MAY 28, 2024
Applies to:
Primavera Unifier Cloud Service - Version 23.12 to 24.4 [Release 23.12 to 24.4]Primavera Unifier - Version 23.12 to 23.12.3.0 [Release 23.12]
Information in this document applies to any platform.
Symptoms
When a user attempts to open a record assigned to them the following error occurs:
ERROR
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Error Code: XXXX-XXXXXXXXXX
An unexpected error has occurred, and the system cannot process your request.
Contact your System Administrator referencing this error code
XXXX-XXXXXXXXX
STEPS
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The issue can be reproduced at will with the following steps:
- Open the Business Process record as the assigned task user.
- Observe the aforementioned error.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |