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How to Resolve WbBatch Workspace Build Failing Immediately with Error "Error occurred during the workbook build" and "convoserverNotActive"? (Doc ID 3015078.1)

Last updated on JUNE 17, 2024

Applies to:

Oracle Retail Inventory Planning Optimization Cloud Service Advanced Edition - Version 23.2 and later
Oracle Retail Assortment Planning Cloud Service Advanced Edition - Version 23.2 and later
Oracle Retail Demand Forecasting Cloud Service - Version 23.2 and later
Oracle Retail Merchandise Financial Planning Enterprise Edition Cloud Service - Version 23.2 and later
Information in this document applies to any platform.

Goal

Attempting to build a specific workspace is consistently failing immediately with the following error:


This workbook built without issues last week and there have been no recent upgrades or configuration patching.  How can this be resolved?
 

Solution

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