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Direct Integration SIOCS-MFCS Data Retry Count Not Increasing (Doc ID 3015280.1)

Last updated on APRIL 08, 2024

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version 23.1 to 24.0 [Release 23.1 to 24.0]
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR
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Direct Integration SIOCS-MFCS Data Retry count not increasing

For transaction data coming from SIOCS to MFCS, if there are errors, it will be maintained as Inbound Data Errors. When we are retrying from there, it is failing again, which is fine. But it is not incrementing the retry count.

EXPECTED BEHAVIOR
-----------------------
Number of attempts should be increased on retry.

STEPS
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The issue can be reproduced at will with the following steps:
1. In MFCS, Application Administration-> Inbound Data Errors, select one ore more error data and click Retry.
2. It goes to Reprocessing Status and then errors again. But no of attempts and last reprocess attempted by is not changing.

Cause

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In this Document
Symptoms
Cause
Solution
References


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