PRC:SSP: Reassigning Requisitions Causing Approval To Be Restarted.
(Doc ID 3015308.1)
Last updated on APRIL 12, 2024
Applies to:
Oracle Fusion Self Service Procurement Cloud Service - Version 11.13.24.01.0 and laterOracle Fusion Self Service Procurement - Version 11.13.21.10.0 and later
Information in this document applies to any platform.
Symptoms
User A has created a requisition and submitted for approval. The requisition was approved at 3 levels and was pending for further approval. User A has reassigned the requisition to a different user B. After the requisition is reassigned the approval process restarted from the 1st approver instead of continuing from the previous level.
Steps to replicate the issue are:
1. User A created and submitted a requisition for approval.
2. The requisition was approved 3 times and pending for further approvals.
3. User A reassigned the requisition to User B.
4. The approval process restarted from the 1st approver instead of continuing from the previous approver.
Expected Result: The approval process is not to be affected even after a requisition is reassigned by the preparer.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |