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Unable to Assign Zone with No Location to An Item During Item Creation (Doc ID 3015429.1)

Last updated on APRIL 09, 2024

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version 19.3 and later
Information in this document applies to any platform.

Symptoms

Unable to assign zone with no location to an item during Item Creation .

As per the user guide on defining initial prices in RMFCS, expect that the Price Zone Retail section displays all zones tied to the primary zone group designated for the merchandise hierarchy of the created item(s).
However any zones that have no location tied to them, do not appear on the Price Zone Retail table.

 

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Items > Create Items and fill in mandatory information on popup menu.
2. Navigate to More Actions > Suppliers and fill in all mandatory information. Press Save and Close.
3. Navigate to More Actions > Retail by Zone.
4. Notice that any zones that have no locations assigned to them, do not appear on the Price Zone Retail section
the zones in RPCS, it is visible to see that Australia Web and Austria Web exist and they have no locations set against them.

Cause

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In this Document
Symptoms
Cause
Solution


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