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OCI Secure Desktops: Single Desktop Shows Black Screen When Launching (Doc ID 3015490.1)

Last updated on APRIL 09, 2024

Applies to:

Oracle Secure Desktop - Version All Versions and later
Information in this document applies to any platform.

Symptoms

User reports that they are able to start the secure desktop but it just shows a black screen when launched.  Other users/desktops in the same pool do not have the issue.

A 'tail -f /var/log/messages' while the failing user tried to bring up their desktop and saw these messages reported:

 

Cause

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In this Document
Symptoms
Cause
Solution


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