Sunset for the Responsys Integration with Oracle Maxymiser
(Doc ID 3015519.1)
Last updated on JUNE 24, 2024
Applies to:
Oracle Responsys Marketing Platform Cloud Service - Version 6X to 6X [Release 6x]Information in this document applies to any platform.
Details
On March 28, 2024, Responsys notified customer of the end of life for Oracle Maxymiser Cloud Service was approaching quickly, and as a result, integrations with Oracle Maxymiser Web Campaign from Responsys will also cease to function at that time.
Timelines
The last Date of Service for Maxymiser and the Responsys Integration with Oracle Maxymiser Web Campaign is May 31, 2024.
Next Steps
• Please start winding down your usage of the Responsys Integration with Maxymiser Web Campaign before the May 31, 2024 last Date of Service deadline.
• Please remember to remove the Maxymiser stages from your programs after enactments have stopped routing to these stages.
• If installed, please uninstall the Maxymiser Web Campaign app after completing the above.
• If you have the v1 Responsys Integration with Maxymiser Web Campaign, we will disable the feature on your behalf.
Resources
Information on the Oracle Maxymiser Cloud Service End of Life including recommended alternatives and FAQs can be found here: Customer Notification and FAQ:
Additional information
In evaluating its strategic direction and to enhance overall customer value, Oracle has determined that we will no longer be providing Oracle Maxymiser Cloud Services, and as such, we are announcing the end of life of the following service.
• B90465 – Oracle Maxymiser Testing and Personalization Cloud Service
This notice is part of ongoing communications that will be rolling out to inform our customer base that Oracle Maxymiser Cloud Services has been assigned “End of Life” status and the last date for this service will be May 31, 2024 (the “last date of service”).
If your current contracted Services Period for Oracle Maxymiser Cloud Services extends beyond the last date of service, we will amend both your Services Period under your order for Oracle Maxymiser Cloud Services and related invoicing to end on the last date of service.
Actions
If your current contracted Services Period for Oracle Maxymiser Cloud Services extends beyond the last date of service, we will amend both your Services Period under your order for Oracle Maxymiser Cloud Services and related invoicing to end on the last date of service.
Contacts
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