Bill Back Deals Are Not Deducting The Deal Price From Invoices
(Doc ID 3015667.1)
Last updated on APRIL 10, 2024
Applies to:
Oracle Retail Invoice Matching Cloud Service - Version 19.3 and laterInformation in this document applies to any platform.
Symptoms
On : 19.3 version, Document Creation
You observe the bill back discount is not presented on the invoice. when a bill back rebate deal is attached to an invoice
NOTE:
All other types of deals that are applied to orders are invoicing correctly.
The issue can be reproduced at will with the following steps:
1. The user enters a PO and includes the bill back deal on the PO.
The deal is set up to apply upon receipt.
2. The order is received.
3. When the invoice is created in REIM, it doesn't reflect the bill back deal discount.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |