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Excel Custom Report Downloads as a 0 KB File (Doc ID 3015947.1)

Last updated on APRIL 11, 2024

Applies to:

Primavera Unifier Cloud Service - Version 24.1 and later
Primavera Unifier - Version 23.12 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

A new Microsoft Excel custom template report produces a 0 KB file when downloaded. The data view associated with the custom report does run and produces data. 


EXPECTED BEHAVIOR


When the Excel customer report is downloaded from Unifier, it should produce the expected data as per the data view.

STEPS

The issue can be reproduced at will with the following steps:

  1. Log in to Unifier.
  2. Navigate to Shell > Reports > Problem Custom Report.
  3. Open Report, click on Run.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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