My Oracle Support Banner

HRHD NextGen -Displaying Wrong Name "Assigned To" Field in Landing Page (Doc ID 3017116.1)

Last updated on APRIL 17, 2024

Applies to:

Oracle Fusion Human Resources Help Desk Cloud Service - Version 11.13.24.01.0 and later
Information in this document applies to any platform.

Symptoms

In Redwood HRHD landing page.  Assigned to field display a name (Agent1)which is different from the actual assignee (Agent2) in SR detail page

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.