Fusion Global Payroll: Receiving Error When Using Element As A Retro Payment (Doc ID 3017298.1)

Last updated on MAY 13, 2024

Applies to:

Symptoms

Receiving error when using element as a retro payment.

Error message observed when running a payroll using the element 'xxxx' as a retroactive payment.

ERROR
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Error was encountered when processing payroll relationship xxxxxxxx., The xxxxxxx Retroactive element couldn't be successfully processed.,An internal assertion test couldn't be completed at location pyiptie:2. Contact your help desk.

AFDICT_APP_PREFIX-PAY-1635156: Error was encountered when processing payroll relationship xxxxxxx.
HR_51119_HRPROC_ERR_OCC_ON_ET
ETNAME xxxxx Retroactive
AFDICT_APP_PREFIX-PAY-1635252: The xxxxxx Retroactive element couldn't be successfully processed.
HR_6882_HRPROC_ASSERT
LOCATION pyiptie:2
AFDICT_APP_PREFIX-PAY-1635270: An internal assertion test couldn't be completed at location pyiptie:2. Contact your help desk.


STEPS
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The issue can be reproduced at will with the following steps:

1. Run Payroll.
2. Error occurs.

Cause

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