Fusion Global Payroll: Inactive Bank Accounts are Extracted in GPI instead of Active Bank Accounts
(Doc ID 3018691.1)
Last updated on MAY 02, 2024
Applies to:
Oracle Fusion Global Payroll Cloud Service - Version 11.13.23.07.0 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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Global Payroll Interface is extracting old inactive bank account added by employees instead of the new bank account associated in personal payment method .
EXPECTED BEHAVIOR
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When the bank account is made inactive and a new bank account is added in PPM, the last active bank account should be reported in GPI.
STEPS
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The issue can be reproduced at will with the following steps:
1. Employee inactivated the existing bank account associated to a PPM and associate a new active bank account .
2. Run Global Payroll Interface.
3. Notice that the inactive bank account is extracted by seeded GPI.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |