Chat "We're Not Able To Connect To Chat Right Now" (Doc ID 3019105.1)

Last updated on MAY 17, 2024

Applies to:

Oracle Fusion Service Cloud Service - Version 11.13.24.04.0 and later
Information in this document applies to any platform.

On : NA version, Chat

Users keep reporting seeing a message pop up that say "We're not able to connect to chat right now".

Please confirm why the message is appearing and what it means that the application can't connect?

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In this Document

Symptoms

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