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Error 403 Forbidden Connecting To EPM Cloud from a Physical Server (Doc ID 3019275.1)

Last updated on MAY 02, 2024

Applies to:

Oracle Enterprise Data Management Cloud Service - Version 24.02.89 and later
Information in this document applies to any platform.

Symptoms

Unable to cconnect to EPM Cloud environment from a physical server.

ERROR
-----------------------
Logs:-
[oracle@oracle-odi-inst-dkf2 ~]$ curl -vvv
* About to connect() to xxx port 443 (#0)
* Trying xxx.xxx.xxx.xxx...
* Connected to https://epxx-xxx2.xxx.xx-xxx-1.ocs.oraclecloud.com/epmcloud (xxx.xxx.xxx.xxx) port 443 (#0)
* Initializing NSS with certpath:
* CAfile:
  CApath: none
* SSL connection using
* Server certificate:
* subject: CN=*
* start date:
* expire date:
* common name:
* issuer:
> GET /epmcloud HTTP/1.1
> User-Agent: curl/7.29.0
> Host:
> Accept: */*
>
< HTTP/1.1 403 Forbidden
< Date: Tue, xx xxx 2024 11:26:01 GMT
< Content-Type: text/html
< Content-Length: 206
< Connection: keep-alive
< ETag:
< X-Request-ID:
< Strict-Transport-Security: max-age=31536000; includeSubdomains
<

403 Forbidden



* Connection #0 to host epxx-xxx2.xxx.xx-xxx-1.ocs.oraclecloud.com/epmcloud left intact

STEPS
-----------------------
Log into Physical Server--> Browser--> Connect cloud URL



 

Cause

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In this Document
Symptoms
Cause
Solution


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