My Oracle Support Banner

Object Icons are Missing Under Redwood Sales (Doc ID 3019422.1)

Last updated on MAY 18, 2024

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.24.01.0 and later
Information in this document applies to any platform.

Symptoms

Objects (Accounts, Contacts,Opportunities,Leads) are missing under Redwood Sales for few users. Same works fine with Workspace UI and Simplified UI.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.