Subscription Bill Lines Not Sent To Receivables After Running ESS Job Send Subscription Billing Information to Receivables
(Doc ID 3019833.1)
Last updated on MAY 03, 2024
Applies to:
Oracle Fusion Subscription Management Cloud Service - Version 11.13.24.01.0 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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Subscription bill lines are not sending to receivables
When running the ESS Job "Send Subscription Billing Information to Receivables" bill lines are not sending to receivables.
EXPECTED BEHAVIOR
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Expect information to be sent to interface table when ESS Job successfully completes.
STEPS TO REPRODUCE
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The issue can be reproduced at will with the following steps:
1. Create Subscription
2. Run Send Subscription Billing Information to Receivables ESS Job, confirm it succeeds
3. Run Import AutoInvoice, confirm it succeeds
4. Observe that information is not sent to interface table RA_INTERFACE_LINES_ALL
Cause
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In this Document
Symptoms |
Cause |
Solution |