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FACTOPEN_W_RTL_PROD_RECLASS_FLAT_TMP_JOB Fails with "oracle.odi.jdbc.datasource.ConnectionTimeoutException: A login timeout occured while connecting to the database" (Doc ID 3019835.1)

Last updated on APRIL 30, 2024

Applies to:

Oracle Retail Science Platform Cloud Service - Version 23.1 and later
Oracle Retail AI Foundation Cloud Service - Version 24.1 and later
Information in this document applies to any platform.

Goal

FACTOPEN_W_RTL_PROD_RECLASS_FLAT_TMP_JOB failed and log shows:

ODI-1217: Session FACTOPEN_W_RTL_PROD_RECLASS_FLAT_TMP_JOB-MASTER_PLP_RETAILFACTOPENFACT1713782855662 (34752) fails with return code 7000.
ODI-1226: Step RA_Log_Error_File fails after 1 attempt(s).
ODI-1232: Procedure RA_Log_Error_File execution fails.
ODI-1228: Task Procedure-RA_Log_Error_File-Update Failed status fails on the target connection ORACLE_BI_APPLICATIONS_MED.
Caused By: oracle.odi.jdbc.datasource.ConnectionTimeoutException: A login timeout occured while connecting to the database

Solution

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