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What Does This Error Mean "The server maintenance is about to commence shortly. Please save your work and relogin into the application"? (Doc ID 3020139.1)

Last updated on MAY 01, 2024

Applies to:

Oracle Retail Promotion and Markdown Optimization Cloud Service - Version NA and later
Oracle Retail Assortment & Item Planning Enterprise Edition Cloud Service - Version NA and later
Oracle Retail Inventory Planning Optimization Cloud Service Advanced Edition - Version NA and later
Oracle Retail AI Foundation Cloud Service - Version NA and later
Oracle Retail Science Platform Cloud Service - Version NA and later
Information in this document applies to any platform.

Goal

Logged in Users are seeing the following pop-up message that states:  Error:  "The server maintenance is about to commence shortly. Please save your work and relogin into the application."

What does this mean? We did not receive any scheduled maintenance emails. How long do users need to be logged out?
 

Solution

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