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RPASCE v24: Login Fails With "SocketTimeoutException ReadTimeout" Exception Affecting Only Few Users (Doc ID 3020683.1)

Last updated on MAY 07, 2024

Applies to:

Oracle Retail Demand Forecasting Cloud Service - Version 23.2 and later
Oracle Retail Merchandise Financial Planning Cloud Service - Version 24.1 and later
Oracle Retail Assortment & Item Planning Enterprise Edition Cloud Service - Version 23.2 and later
Oracle Retail Inventory Planning Optimization Cloud Service Advanced Edition - Version 24.0 and later
Information in this document applies to any platform.

Symptoms

Few users experience below error while logging into the application.

Cause

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