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Fusion Health and Safety: Duplicates in the Survey Responder Name Drop Down when Completing a Health Survey (Doc ID 3020819.1)

Last updated on AUGUST 04, 2024

Applies to:

Oracle Workplace Health and Safety Incidents Cloud Service - Version 11.13.24.01.0 and later
Information in this document applies to any platform.

Symptoms

While completing a Health Survey, in the Survey Responder Name field, the drop down is displaying both Employee record and Pending Worker record for the same user.
When searching for the same user in Person Management, you can see the user has 2 records - employee (active) and pending worker (inactive).

STEPS TO REPRODUCE
==================
Complete Health Survey > select Survey Responder Name field > duplicates are displayed.

Cause

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In this Document
Symptoms
Cause
Solution
References


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