Subscriptions That Are Set To Auto Renew Do Not Copy The Source System Values
(Doc ID 3021414.1)
Last updated on JUNE 06, 2024
Applies to:
Oracle Fusion Subscription Management Cloud Service - Version 11.13.24.01.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.24.01.0 version, Renewal
ACTUAL BEHAVIOR
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When auto-renewing subscriptions the value of Source System doesn't show the correct value that was interfaced since the subscription creation from the third party application.
EXPECTED BEHAVIOR
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The value for Source System gets changed when the subscriptions are auto-renewed.
STEPS
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The issue can be reproduced at will with the following steps:
1. Create a subscription from a third party application see the Source System column as "A".
2. Autorenew the subscription.
3. The Source System value doesn't show "A", now it shows "B".
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |