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Subscriptions That Are Set To Auto Renew Do Not Copy The Source System Values (Doc ID 3021414.1)

Last updated on JUNE 06, 2024

Applies to:

Oracle Fusion Subscription Management Cloud Service - Version 11.13.24.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.24.01.0 version, Renewal

ACTUAL BEHAVIOR
---------------
When auto-renewing subscriptions the value of Source System doesn't show the correct value that was interfaced since the subscription creation from the third party application.

EXPECTED BEHAVIOR
-----------------------
The value for Source System gets changed when the subscriptions are auto-renewed.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a subscription from a third party application see the Source System column as "A".
2. Autorenew the subscription.
3. The Source System value doesn't show "A", now it shows "B". 


Cause

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In this Document
Symptoms
Cause
Solution
References


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