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Oracle Machine Learning Notebooks Fail with "Service not Available" error (Doc ID 3021576.1)

Last updated on MAY 08, 2024

Applies to:

Oracle Machine Learning on OCI - Version N/A and later
Information in this document applies to any platform.

Goal

When trying to access the notebooks in OML Notebooks off of our Autonomous Database, some problems were experienced and the following alternative error messages are seen:

Service not available. Request id: OML-<REQUEST_ID>

or

Notebook editor not available. Please contact support. Request id: OML-<REQUEST_ID>


It appears the issue is also affecting Experiments, as it is not possible to operate there either.

 

Solution

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