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Item Images Not Displayed In EICS After Image Server Whitelisting and ITEM_IMAGE Table Has HTTPS link (Doc ID 3021694.1)

Last updated on MAY 09, 2024

Applies to:

Oracle Retail Enterprise Inventory Cloud Service - Version 24.0 to 24.0 [Release 24.0]
Information in this document applies to any platform.

Symptoms

After image server whitelisting, in EICS and the image is still not showing.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Set up an image in MFCS for an item.
2. Observe image is displayed in the right section of the screen.
3. Item image details flow to EICS.
4. In EICS, ensure system option 'Display Item Image for Item Lookup - Operations' is set as yes.
5. Observe the image does not get populated in lookup screen.

Cause

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In this Document
Symptoms
Cause
Solution
References


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