Opportunity List Page Filter Showing Different Value In Filter Dropdown
(Doc ID 3021741.1)
Last updated on JUNE 05, 2024
Applies to:
Oracle Fusion CX Sales Cloud Service - Version 11.13.24.01.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.24.01.0 version, Opportunities
ACTUAL BEHAVIOR
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While going to Next Gen to Opportunity List Page and apply filter Account Country: Japan, Record Set: All records I can see and Account:Test Account and search for "Tokyo" value we get the values to select. Once we select any value the list is refreshed and its showing different values that the searched value Japan.
EXPECTED BEHAVIOR
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system must display correct value
STEPS
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The issue can be reproduced at will with the following steps:
Log into Redwood Sales>Opportunity
-Opportunity list page
-apply filter Account Country: Japan
-Record Set: All records I can see
-Account:TEST Account
-search for "Tokyo" value
-system displays values to select
-after select any value
-the list is refreshed and its showing different values that the searched value Tokyo
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |