Missing ShipTo Information In PO_OUT (Drop Ship PO) Messages After 24.1.201.0 Patch Update (Doc ID 3022403.1)

Last updated on MAY 16, 2024

Applies to:

Goal

ORACLE RETAIL ORDER ADMINISTRATION CLOUD SERVICE (OACS), STAGING ENVIRONMENT, VERSION 24.1.201


QUESTION
-------------------------

Why are the following Ship To elements missing from the PO_OUT XML Message:

ship_to_fname
ship_to_lname
ship_to_company
ship_to_address1
ship_to_apartment
ship_to_city
ship_to_state
ship_to_state_desc
ship_to_zip
ship_to_country
ship_to_email_address



DUPLICATION STEPS
--------------------------------------
1. SCVs
  a. K25 - Use WMS Integration = Y
  b. K26 - Create Generic Purchase Order Download Trigger = Y

2. MITM
  a. Select a Drop Ship Item

3. IJCT
  a. PO_OUT – Confirm job is active.

4. OEOM and create a new order
  a. Select an existing Customer Sold to record
  b. Add Drop Ship Item
  d. Add Payment Method 1 (Cash Check) and Order Total Amount
  e. Accept Order

5. MDSP and run Drop Ship Processing
  a. Select Drop Ship Item Vendor and Accept

6. Review PO_OUT XML Message
 

Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.