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STEP TENDER Modified Notification Is Not Triggered To All Service Providers (Doc ID 3022429.1)

Last updated on MAY 13, 2024

Applies to:

Oracle Transportation Management Cloud Service - Version 24.1 and later
Information in this document applies to any platform.

Symptoms

When a shipment is tendered via Step tender, OTM email all Service Providers involved as expected. Once a shipment is modified, and an agent is triggered with an agent action of MODIFY TENDER, an email is expected to all Service Providers involved.
Currently, OTM only send a Modify Tender email to the Service Provider that is on the shipment.

Cause

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In this Document
Symptoms
Cause
Solution


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