Environmental Instability
(Doc ID 3022643.1)
Last updated on MAY 15, 2024
Applies to:
Oracle Fusion Cloud Field Service - Version 24.A.14 to 24.A.18Information in this document applies to any platform.
Symptoms
On : 24.A.14 version, Hosting Services - Server Issue
Environmental Instability
We have experiences intermittent instabilities, where the system on screen stops loading and the API's start to return an error.
These instabilities last for a short time, a matter of 2 to 10 minutes.
ERROR
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500 - Internal Server Error
STEPS
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The issue can be reproduced at will with the following steps:
1. Call the Get an Activity request, for example.
2. Error 500 is returned.
BUSINESS IMPACT
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The issue has the following business impact:
Users were unable to work in the environment temporarily.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |