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OAC: Unable To Open Classic Home (Doc ID 3022934.1)

Last updated on MAY 20, 2024

Applies to:

Oracle Analytics Cloud - Version 106.3.0 and later
Information in this document applies to any platform.

Symptoms

Opening Classic Home hangs

Customer can access the Data Visualizations home, however cannot open any workbooks.

 Error
  Dashboard Display Error
 
Unable to process query. Your request could not be completed at this time. Please retry later. If the error persists, please contact your service administrator.
  Error Details
Error Codes: WH4KCFW6:OPR4ONWY:U9IM8TAC:U9IM8TAC
Error during query processing (SQLDriverConnectW).
State: HY000. Code: 10058. [NQODBC] [SQL_STATE: HY000] [nQSError: 10058] A general error has occurred. (HY000)
State: HY000. Code: 73026. [nQSError: 73026] The Oracle BI Server is currently in the process of starting up. Please wait a few minutes for the server to become available. (HY000)

Cause

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In this Document
Symptoms
Cause
Solution


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