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In NextGen Custom Error Messages Are Displayed With Html Tags (Doc ID 3023124.1)

Last updated on MAY 24, 2024

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.23.10.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------

In NexGen users are getting error messages with HTML tags and because save action is Out Of the Box functionality we are unable to remove the html tags.


STEPS
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Add HTML tags to the field triggers exception message.
Go to the object having these HTML tags and do the action to trigger the script
In Simplified UI the message is displayed correctly

In NextGen UI the message is displayed with the HTML tags added in the script



Cause

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In this Document
Symptoms
Cause
Solution
References


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