Fusion HCM 24B: Click On Employee Record to Open a Redwood Page Does Not Work (Nothing Happens)
(Doc ID 3023230.1)
Last updated on MAY 17, 2024
Applies to:
Oracle Fusion Performance Management Cloud Service - Version 11.13.24.04.0 and laterOracle Fusion Global Payroll Cloud Service - Version 11.13.24.04.0 and later
Oracle Fusion Global Human Resources Cloud Service - Version 11.13.24.04.0 and later
Oracle Fusion Workforce Compensation Cloud Service - Version 11.13.24.04.0 and later
Information in this document applies to any platform.
Symptoms
After upgrade to Release 24B, when user searches for an employee record in a Redwood page (like Change Assignment, Personal Details, Feedback, Personal Payment Methods, ICP) and selects that record nothing happens. The expected new page does not open; no error message is thrown and no new page opens, the UI keeps showing the same landing page accessed.
The same behavior is observed when the user clicks on one the employee records already displayed in the same page.
Steps:
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The issue can be reproduced at will with the following steps:
1. My Client Groups > Quick Actions > Show more > Change Assignment or any of the other impacted actions
2. Search for employee, click on name
3. No data is shown nor error. The UI keeps showing the same landing page accessed at step 1
Changes
Upgrade to Release 24B
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |