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Resource API Cannot Update User Custom Properties (Doc ID 3023559.1)

Last updated on MAY 30, 2024

Applies to:

Oracle Fusion Cloud Field Service - Version 24.A.06 and later
Information in this document applies to any platform.

Symptoms

On : 24.A.06 version, Resources

ACTUAL BEHAVIOR
---------------
When creating a resource endpoint API, the property User Type Test (Entity User), and Source System (Entity User) are not coming over.

EXPECTED BEHAVIOR
-----------------------
The values which appear on the edit resource page User Type Test (Entity User), and Source System (Entity User) should be able to be invoked in the API request.

STEPS
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The issue can be reproduced at will with the following steps:
1. Execute API request containing User Type Test (Entity User), and Source System (Entity User)
2. Values do not populate for those two properties

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, the API request is unable to pass these values to another application/page.

Cause

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