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Lead Fields Made ReadOnly Are Updatable In Action Bar (Doc ID 3023768.1)

Last updated on AUGUST 07, 2024

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.24.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.23.10.0 version, Lead Management

ACTUAL BEHAVIOR
---------------
In NextGen we have made the fields readonly at layout level and if we type update in the action bar of leads we are still seeing the fields as updatable.

EXPECTED BEHAVIOR
-----------------------
Should not see updatable fields

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to any existing lead record in Redwood
2. type update in the action bar of leads we are still seeing the fields as updatable.



Cause

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In this Document
Symptoms
Cause
Solution
References


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