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RIBIntegrationException: Exception While Processing Request: Null - Nested Exception: - Java.lang.N (Doc ID 3024030.1)

Last updated on MAY 21, 2024

Applies to:

Oracle Retail Integration Cloud Service - Version 24.0 and later
Information in this document applies to any platform.

Symptoms

On : NA version, Operations & Maintenance

RIBIntegrationException: Exception while processing request: null - Nested exception: - java.lang.N

Customer reports issue with RIB messsages and items been stuck in RIHA. This is with the below error:

Caused by: com.retek.rib.binding.exception.RIBIntegrationException: Exception while processing request: null - Nested exception: - java.lang.NullPointerException
at com.retek.rib.binding.subscriber.impl.PlsqlSubscriberCoreServiceImpl.subscribe(PlsqlSubscriberCoreServiceImpl.java:77)
at com.retek.rib.j2ee.RIBMessageSubscriberEjb$MessageHandler.handleMessage(RIBMessageSubscriberEjb.java:443)

Customer reports this is a recurring issue.



ERROR
-----------------------
Caused by: com.retek.rib.binding.exception.RIBIntegrationException: Exception while processing request: null - Nested exception: - java.lang.NullPointerException
at com.retek.rib.binding.subscriber.impl.PlsqlSubscriberCoreServiceImpl.subscribe(PlsqlSubscriberCoreServiceImpl.java:77)
at com.retek.rib.j2ee.RIBMessageSubscriberEjb$MessageHandler.handleMessage(RIBMessageSubscriberEjb.java:443)


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Financial impact - High

Items stuck in RIHA

Cause

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In this Document
Symptoms
Cause
Solution


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