How To Display Contact Name On Work Order UI When Creating A Quote Using REST API? (Doc ID 3024141.1)

Last updated on JUNE 23, 2024

Applies to:

Symptoms

On : NA version, Accounts, Contacts, Households

ACTUAL BEHAVIOR
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How To Display Contact Name On Work Order UI When Creating A Quote Using REST API?

We are trying to create Work Order when a quote is created via script. When we create a quote via REST API, the work order is being created without contact name getting tagged. But Contact First Name and Last Name is showing values but the Contact Name is null in Work Order. But the contact name is showing up in Quote object.

How To Display Contact Name On Work Order UI When Creating A Quote Using REST API?

EXPECTED BEHAVIOR
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Work Order UI should display contact name

STEPS
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The issue can be reproduced at will with the following steps:
1. Created work order via Quote via REST API
2. Observe Contact Name is blank

Cause

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