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Error 'You don't have permission for this action' In Outbound API (Doc ID 3024562.1)

Last updated on MAY 23, 2024

Applies to:

Oracle Fusion Cloud Field Service - Version 24.A.14 and later
Information in this document applies to any platform.

Symptoms

On : 24.A.14 version, API

We identified an increase in errors 500 for calls to the outbound API.

ERROR
-----------------------
"You don't have permission for this action"


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Call any method of the Outbound API in OFS, for example set_message_status.

2. The error is received with a description: "You don't have permission for this action"


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Status for Outbound messages are not updated in OFS.

Cause

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In this Document
Symptoms
Cause
Solution


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