Unable To Pull Activity INT Property Via API
(Doc ID 3024587.1)
Last updated on MAY 30, 2024
Applies to:
Oracle Fusion Cloud Field Service - Version 24.A.14 and laterInformation in this document applies to any platform.
Symptoms
On : 24.A.14 version, API
ACTUAL BEHAVIOR
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Unable to Pull Activity INT Property via API
Customer has a custom activity property that is part of a form.
When making a Get an activity API request, the response doesn't contain the property although it can be seen filled on OFS GUI.
EXPECTED BEHAVIOR
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Custom property should be returned on the API if it has values.
STEPS
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The issue can be reproduced at will with the following steps:
1. Issue a Get an activity API request to fetch the activity details
2. Verify that the custom property in subject is not included in the response
3. Check the form submitted on OFS GUI and verify that the property has contents and therefore should have been included in the response
BUSINESS IMPACT
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The issue has the following business impact:
Incorrect behavior of the system with inconsistent information between what's presented on the GUI and the API response.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |