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Sales Catalog Index Synchronization Error (Doc ID 3024593.1)

Last updated on MAY 30, 2024

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.24.04.0 and later
Information in this document applies to any platform.

Symptoms

Sales Catalog Index Synchronization processes that are scheduled are ending in Error, since the time pod got 24B update bundle.


 

ERROR
-----------------------

Process ID:xxxxxx
Name :JobDefinition://oracle/apps/ess/orderCapture/salesCatalog/setup/SyncIndexesForSalesCatalog
Status :Error
Sender: FUSION_APPS_CRM_ESS_APPID
<log>
####[2024-05-17T15:13:15.962+00:00] [INFO] Sync Indexes for Sales Catalog job got invoked
Error thrown within update_used_in_terr_filtering_from_ess procedure of QSC_SETUP_DENORM_PKG packageORA-01403: No data found.



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Scheduled processes ending in error

Navigator  > Tools > Scheduled Processes


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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