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Ship To Details Are Missing On Interfaced Credit Memos (Doc ID 3024628.1)

Last updated on JUNE 12, 2024

Applies to:

Oracle Fusion Subscription Management Cloud Service - Version 11.13.24.01.0 and later
Information in this document applies to any platform.

Symptoms



ACTUAL BEHAVIOR
---------------
Ship To details are not populated when Customer Site is selected even though there the sites are defined at Customer account level.



EXPECTED BEHAVIOR
-----------------------
Users expect the ship to details to be populated as per the setup in 'Manage Customers' task.

STEPS:
-----------------------
1. Create credit memo for bill line

2. Interface credit memos to AR

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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