PRC:SSP: New Feature Approver Details Not Visible Under Responsive Self Service Procurement (Doc ID 3024838.1)

Last updated on MAY 28, 2024

Applies to:

Symptoms

A new feature 'Preview Requisition Approvers During Shopping Checkout’ of 24B release is not working for the customers who recently got upgraded to 24B release.

NOTE: This is a new feature in 24B release which comes by default and gives an ability to view the approval list.

Please refer to more details on this feature:
https://www.oracle.com/webfolder/technetwork/tutorials/tutorial/cloud/r13/wn/ssproc/releases/24B/24B-ssproc-wn.htm#F30972

We have these two cases:

1) Before a requisition is submitted for approvals, users are not able to see the designated approver name in the responsive SSP UI.

2) After a requisition is submitted for approvals, users are not able to see the designated approver name in the responsive SSP UI.

STEPS TO REPRODUCE
==================================
Steps:
- Customers navigating to RSSP(Responsive Self-Service Procurement)
- Create a Requisition
- Approver details are not visible , before or after submitting the requisition

Changes

Cause

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