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PRC:PO: Purchase Order (PO) That Was Converted from a Punchout Requisition Displays Information That Should Be in Chinese as Messy/Garbled Characters (Doc ID 3024840.1)

Last updated on MAY 25, 2024

Applies to:

Oracle Fusion Purchasing Cloud Service - Version 11.13.23.10.0 and later
Oracle Fusion Purchasing - Version 11.13.21.10.0 and later
Information in this document applies to any platform.

Symptoms

PO converted from Punchout Requisition that is sent to the Vendor through B2B, displays garbled/messy values, that should actually be in Chinese. 

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create Punchout Connection for a Supplier
2. Convert Punchout Requisition to PO
3. Communicate the PO to the vendor electronically via B2B
4. Vendor receives the PO, but information that should display in Chinese, appears with messy/garbled characters

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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