My Oracle Support Banner

The Ordered Qty Is Not Populated For Direct Shipment (Doc ID 3025460.1)

Last updated on MAY 29, 2024

Applies to:

Oracle Retail Enterprise Inventory Cloud Service - Version 23.2 and later
Information in this document applies to any platform.

Symptoms

On: 23.2 version, Shipping and Receiving

ACTUAL BEHAVIOR
---------------
The ordered quantity is not populated for direct shipment.

EXPECTED BEHAVIOR
-----------------------
When a direct shipment is performed, the ordered quantity of deliveries in the receiving location should be populated after saving the container.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Shipping & Receiving -> Transfer Shipment ->
2. Click Create -> Define the destination location and click Apply
3. Create Container -> Scan one item -> save the container

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.