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Error 'User Already Exists in XXX company' While Adding it to an Existing Company (Doc ID 3026670.1)

Last updated on JUNE 13, 2024

Applies to:

Oracle Primavera Cloud Service - Version 24.4 and later
Information in this document applies to any platform.

Symptoms

New user account cannot be created with email address 'abc@emaicom for a partner company

ERROR
-----------------------
User already exists in xxx company

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Add new user to xxx company

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot add user to company

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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