My Oracle Support Banner

Redwood - Unable To Add Hyperlink Field To A Header Template in CX Fragment (Doc ID 3026984.1)

Last updated on JULY 29, 2024

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.23.10.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Unable to add Hyperlink to the Fields in the Header Layout in Redwood

EXPECTED BEHAVIOR
-----------------------
Should to add Hyperlink to the Fields in the Header Layout in Redwood

STEPS
-----------------------
The issue can be reproduced at will with the following steps:


1. Go to Redwood Sales >>Accounts/Any other Object >> Open Record>> Edit Page in Visual Builder
2.Go to Layouts >> Accounts/Any other Object >> Rules sets >> Copy Header Template
3. Add the Field to the layout.



Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.