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Business Process Record Takes Long to Load and General Slowness Occurs When Working Within the Record (Doc ID 3028681.1)

Last updated on JUNE 17, 2024

Applies to:

Primavera Unifier Cloud Service - Version 24.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Unifier experiences slow performance when opening Business Process records or when sending a record through the workflow.

EXPECTED BEHAVIOR
-----------------------
For it to be a quick action when opening a Business Process record or going through the workflow of a new record.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Navigate to the impacted environment.
  2. Open the impacted Business Process record.
  3. Observe it takes very long to load the record.

Cause

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In this Document
Symptoms
Cause
Solution
References


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