Fusion US Payroll - Vertex - City Tax Not Withheld When Selecting Louisville For Kentucky Employee (Doc ID 3028893.1)

Last updated on JUNE 17, 2024

Applies to:

Symptoms

ACTUAL BEHAVIOR
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While setting up address details for employees, note that if the employee enters Louisville, Jefferson, KY then City tax is not withheld.
However if Louisville-Jefferson, Jefferson, KY is selected, then the City tax is withheld.

EXPECTED BEHAVIOR
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As Louisville requires a City tax to be withheld, expecting the tax to be withheld with the selected combination.

STEPS
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The issue can be reproduced at will with the following steps:
1. Login to the system.
2. From the Home Screen, Click on My Client Groups, Payroll.
3. Click on Submit a Flow.
4. Select Legislative Data Group, Search for Calculate Payroll.
5. Enter Parameters, Submit.
Note the Behavior Displayed.

Cause

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