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Incorrect Resource Is Displayed When Initially Clicking On The Non-scheduled Or Not Ordered Link (Doc ID 3028917.1)

Last updated on SEPTEMBER 23, 2024

Applies to:

Oracle Fusion Cloud Field Service - Version 24.B.07 and later
Information in this document applies to any platform.

Symptoms

On : 24.B.07 version, Dispatch Console

ACTUAL BEHAVIOR
---------------
Incorrect data is showing

EXPECTED BEHAVIOR
-----------------------
data should be related to the resource selected in the resource tree

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open a dispatch console
2. select a resource in a resource tree


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use a dispatch console smoothly.

Cause

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In this Document
Symptoms
Cause
Solution
References


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