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OCI Logging Analytics Service : Agent Based Log Collections Fails - No valid logon method found (Doc ID 3030019.1)

Last updated on OCTOBER 24, 2024

Applies to:

OCI Logging Analytics Service - Version N/A and later
Enterprise Manager Base Platform - Version 13.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Database Instance was added as a Resource in Logging Analytics. Trying to associate a Source fails to push the Log Collections with Agent Warning Collections.

Following error is reported in the mgmt_agent_logan.log file:

2024-06-15 14:51:36,872 [LOG.Executor.5645 (LA_TASK_database_sql_DEFAULT)-17294] WARN - Problem in processing records - No valid logon method found
2024-06-15 14:51:36,872 [LOG.Executor.5645 (LA_TASK_database_sql_DEFAULT)-17294] DEBUG - Error details : url=jdbc:oracle:thin:@172.17.251.81:1566:dv7, sourceId=-8514488236643866071
oracle.polaris.core.la.sql.exception.SQLConnException: No valid logon method found
at oracle.polaris.core.la.sql.LogAnalyticsSQLQuery.executeQuery(LogAnalyticsSQLQuery.java:84) ~[agent-core-1.0.3531.jar:?]
at oracle.polaris.core.la.task.LoganExecuteSqlTask.executeQuery(LoganExecuteSqlTask.java:377) ~[agent-core-1.0.3531.jar:?]
at oracle.polaris.core.la.task.LoganExecuteSqlTask.queryData(LoganExecuteSqlTask.java:1012) [agent-core-1.0.3531.jar:?]

 

Cause

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In this Document
Symptoms
Cause
Solution


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