ModernView: Source Code Drop Down Not Populating When Creating A New Customer For An Order
(Doc ID 3031068.1)
Last updated on OCTOBER 03, 2024
Applies to:
Oracle Retail Order Administration Cloud Service - Version 24.1 and laterInformation in this document applies to any platform.
Goal
ORACLE RETAIL ORDER ADMINISTRATION CLOUD SERVICE (OACS), STAGING ENVIRONMENT, VERSION 24.1.201
QUESTION
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When creating a new customer in Modern View, why is the source code drop down not returning any results?
DUPLICATION STEPS
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1. In ModernView go to Order Entry
2. When searching for a new customer, select the option to 'Create a new Customer"
3. When entering in the customer source code, the source code does not show any existing source codes when the drop down is pressed or when a user starts to type a source code.
Business Impact
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In Modern View when users are creating new customers, they are not able to view or select all existing source codes.
Solution
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In this Document
| Goal |
| Solution |
| References |